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Terms of Service

The terms and conditions governing your use of our services.

1. Acceptance of Terms

By accessing or using the services provided by Ferry (“we,” “our,” or “us”), a trading name representing ThirdRails Ltd, a company based in England and Wales with registration number 14651447, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.

2. Description of Services

2.1. Data Pipelines: We offer data pipeline services that enable you to transfer, process, and manage data on-premise and in the cloud. These services are provided in accordance with the terms outlined in this agreement.

2.2. Service Modifications: We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice.

3. Registration and Account Security

3.1. Registration: To use our services, you may be required to register for an account. You agree to provide accurate and up-to-date information during the registration process.

3.2. Account Security: You are responsible for maintaining the security of your account including any passwords. You agree to promptly notify us of any unauthorized access to your account or any other security breach.

4. Data Usage and Ownership

4.1. Customer Data: When using our data pipelines, you retain ownership of the data you process. We will not use, access, or disclose your data for any purpose other than providing our services, as outlined in our Data Processing Agreement.

4.2. Data Protection: We have implemented security measures to protect your data. However, you are responsible for ensuring that your data is securely transferred and processed using our services.

5. Payment and Billing

5.1. Pricing: Our pricing is detailed on our website and may be subject to change. By using our services, you agree to pay the fees associated with the services you select.

5.2. Billing: We will bill you according to your selected payment method and the terms of your service plan.

6. Termination

6.1. Termination by You: You may terminate your account at any time by following the instructions on our website.

6.2. Termination by Us: We may terminate your account or access to our services if you breach these Terms and Conditions or engage in any unlawful or abusive activity.

7. Disclaimer of Warranties

We provide our services “as is” and make no warranties regarding their accuracy, completeness, or availability. You use our services at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our services.

9. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on our website.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@deployferry.io.

Last updated: November 9, 2023