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Privacy Policy

Effective Date: 11th April 2024

Last Updated: 11th April 2024

1. Introduction

Welcome to Ferry ("we," "our," or "us"), a trading name representing ThirdRails Ltd, a company based in England and Wales with registration number 14651447. We are committed to protecting the privacy of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your data. By using our services and visiting our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information from you:

2.1. Personal Information: We may collect personal information, such as your name, email address, phone number, and company information when you register for our services, request information, or communicate with us.

2.2. Usage Data: We may collect information about your interactions with our website and services. This includes your IP address, browser type, operating system, referral source, and pages you visit on our website.

2.3. Customer Data: If you use our data pipelines, we may process data provided by you or your organization, which may include personal data or sensitive information. This data is subject to our Data Processing Agreement and is used solely for providing our services to you.

For USA visitors only: when you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. To provide, maintain, and improve our services.

3.2. To respond to your inquiries and provide customer support.

3.3. To send you updates, newsletters, or marketing communications that you have opted into. You can opt out of these communications at any time.

3.4. To meet our legal and regulatory obligations.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

4.1. Service Providers: We may share your data with trusted service providers that assist us in delivering our services, such as hosting, analytics, and communication tools.

4.2. Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations or protect the rights, property, or safety of us or others.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of the transaction.

5. Your Data Rights

You have the following rights regarding your personal information:

5.1. Access: You can request access to your personal information and request that we correct, update, or delete it.

5.2. Opt-Out: You can opt out of receiving marketing communications from us.

5.3. Data Portability: You can request a copy of your data in a structured, machine-readable format.

5.4. Objection: You can object to the processing of your data based on legitimate interests.

6. Security

We take reasonable measures to protect your data from unauthorized access or disclosure.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@deployferry.io.