Deployment Engineer

Our Mission

We build the software that the world’s factories run on.

Manufacturers—and the companies creating the physical world as we know it—have largely been left behind by digitization. They often rely on outdated software, Excel, or pen and paper. This matters—for manufacturers needing to stay competitive, for the individuals operating production lines, and for our society striving to eliminate waste.

Ferry is pioneering a new wave of Manufacturing Operations Platforms for the AI era. We empower the frontline workers—the people at the coalface of production—with digital superpowers. Our software powers some of the world’s largest manufacturers, giving them the tools, insights, and capabilities to redefine how and what they produce.

Supported by top-tier VC funds across the US and Europe, and trusted by global industrial players, joining Ferry means making a direct impact on the physical world from Day 1. We set the bar high—for our customers, and for ourselves.

Job Summary

We’re seeking a technically adept and customer-centric Forward Deployed Engineer (FDE) based in London. In this role, you’ll immerse yourself in our customers’ technical and operational ecosystems — from IT to OT landscapes, from siloed data sources to process data models. You’ll build deep relationships with IT and business stakeholders, scope real-world business problems, translate them into technical requirements, and partner with automation and IT teams to craft and deploy robust solutions.

Your territory isn’t just strategic — it’s hands-on. You’ll scope, deploy, and manage edge devices and connectivity infrastructure for data collection, author data pipelines that power workflows and AI, and realize solutions within the Ferry platform. You'll have the opportunity to travel extensively and discover how the world is made.

You’ll act as a trusted technical strategist — embedded with customers, iterating swiftly to deliver mission-critical systems, while feeding product insights back into our roadmap.

Who You Are

• 5+ years in a technical deployment, embedded engineering, or customer-facing engineering role.
• Deeply technical, with hands-on knowledge of SQL (required).
• Proficiency in Python or an equivalent general-purpose language (strong nice-to-have).
• Experience with networking, edge compute, or infrastructure components.
• Comfortable with Docker and Kubernetes (nice-to-have).
• Familiarity with OT environments — PLCs, industrial protocols, manufacturing systems — highly valued.
• Strong communication skills to navigate both business and technical stakeholder interactions.
• Exceptional at scoping ambiguous business challenges and translating them into effective technical solutions.
• Adaptable, entrepreneurial, and comfortable with global travel and on-site dynamics.

Nice to Have

• Hands-on experience with edge hardware, connectivity, or industrial networking.
• Background in manufacturing or operational environments.
• Experience deploying data pipelines or workflow orchestration for real-time systems.
• Experience with low-code and no-code platforms to build workflow solutions for customers.

Your Day-to-Day

• Become an authority on customer deployments — from their IT/OT setup to data models, silos, and constraints.
• Scope business needs, develop technical requirements, and design solutions in collaboration with internal teams and customers.
• Deploy and network edge devices for reliable data collection on-site.
• Write and optimize data pipelines that feed workflows, analytics, and AI features.
• Build and deploy application-level solutions within the Ferry platform tailored to customer contexts.
• Iterate in real time to solve problems, stabilize deployments, and ensure trust in the solution.
• Serve as a critical link — gathering deployment learnings, surfacing customer insights, and influencing product development.
• Travel globally for deployment projects, customer engagement, and solution rollouts.
• Mentor teammates, formalize best practices, and nurture a deployment-driven engineering culture.

Application Process

1. Let us know what excites you about this role, along with your CV and any links that showcase what sets you apart on the application form
2. 30-minute interviews — one with the CEO and one with the COO.
3. Take-home exercise (designed to be no more than a day).
4. One-hour review of your exercise plus a whiteboard session.
5. Meet the broader team & offer